Privacy Policy | MoquePay Donation Platform

Privacy Policy

Privacy Policy

Thank you for considering donating and making payments through the MosquePay website. We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website to donate or make payments. By using our services, you consent to the practices described in this Privacy Policy.

Cookies and Tracking Technologies

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We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies may collect data such as your device details, browser type, IP address, and interactions with our website.

We use the following tracking and analytics tools:

  • Google Analytics: To understand how visitors use our website, track donation and payment flows, analyze traffic sources, and improve our services.
  • Meta Pixel and Conversions API: To measure donation performance, track website activity after interacting with our ads, and build relevant audiences for future campaigns.
  • Microsoft Clarity: To analyze user click patterns, session recordings, and heatmaps to help us improve website usability.
  • jsDelivr CDN: To ensure fast, secure delivery of our website content worldwide.

Where legally required, we will seek your consent to use these technologies. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Sharing Data with Third Parties for Analytics and Advertising

We may share limited personal data, such as anonymized identifiers or hashed contact information, with trusted partners to:

  • Analyze website usage (e.g., Google Analytics, Microsoft Clarity)
  • Measure and improve advertising campaigns (e.g., Meta Pixel)
  • Optimize website performance (e.g., jsDelivr CDN)

All data sharing is conducted securely and in line with applicable UK data protection laws. We do not sell your personal information.

Your Choices

You can opt out of Google Analytics tracking by adjusting your browser settings or by using Google’s Analytics opt-out tools.

Your Rights (Clarified)

You retain the right to:

  • Request access to the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request the deletion of your personal data, where legally permissible.
  • Object to the use of your data for direct marketing.
  • Manage your cookie preferences at any time.

Data Breach Notifications

In the event of a data breach that risks your personal rights and freedoms, MosquePay will:

  • Notify affected individuals promptly.
  • Report the breach to the Information Commissioner’s Office (ICO) within 72 hours, as required by UK GDPR.